Contact information
Contact Information
Opti-Nest Customer Support
For assistance with an order, prescription, lenses, frames, returns, or general product questions, contact us using the information below.
Contact Details
Email: support.opti.nest@gmail.com
Phone: (602) 814-7945
Website: opti-nest.online
Customer Service
You may contact us regarding:
• Order status and tracking
• Prescription information
• Lens and frame questions
• Returns and refunds
• Damaged or incorrect orders
• General product questions
Important: Existing Orders
When contacting us about an existing order, please include your order number so we can assist you as quickly as possible.
Response Time
We aim to respond to customer inquiries within 1–2 business days.
Business days are Monday through Friday, excluding major holidays.