Contact information

Contact Information

Opti-Nest Customer Support

For assistance with an order, prescription, lenses, frames, returns, or general product questions, contact us using the information below.

Contact Details

Email: support.opti.nest@gmail.com

Phone: (602) 814-7945
Website: opti-nest.online

Customer Service

You may contact us regarding:

• Order status and tracking
• Prescription information
• Lens and frame questions
• Returns and refunds
• Damaged or incorrect orders
• General product questions

Important: Existing Orders

When contacting us about an existing order, please include your order number so we can assist you as quickly as possible.

Response Time

We aim to respond to customer inquiries within 1–2 business days.

Business days are Monday through Friday, excluding major holidays.